At Fellow Barber Co., we value your time and strive to provide exceptional service to all our clients. To ensure smooth operations and accommodate everyone effectively, we have established the following policy:

Booking and Managing Appointments:

We offer a user-friendly booking app that allows you to schedule, cancel, or reschedule appointments at your convenience. The app is available 24/7, providing the most efficient way to manage your appointments. By booking through the app, you'll receive automated reminders to help you remember your upcoming visits.

Cancellation Notice:

If you need to cancel or reschedule, please do so at least 2 hours before your appointment time. This advance notice allows our barbers to adjust their schedules and offer the slot to another client. Late cancellations or no-shows may result in a fee of 100% of the scheduled service value.

Arrival Time:

To ensure a relaxed and timely experience, we recommend arriving 5 minutes early for your appointment. This helps our barbers provide the best service without feeling rushed and respects the time of our next clients.

No-Show and Late Cancellation Fee:

By booking an appointment, you authorize Fellow Barber Co. to charge your credit card a fee of 100% of the scheduled service value if you:

• Fail to attend your appointment without prior notice ("No-Show").

• Cancel or reschedule with less than 2 hours notice.

This policy ensures our barbers' time is respected and allows us to maintain high-quality service for all clients.

Refund Policy:

Due to the nature of our services, we cannot provide refunds for charges incurred from missed appointments or late cancellations. We appreciate your understanding and cooperation.

How to Cancel or Reschedule:

The most effective way to manage your appointments is through our booking app, available 24/7. You can also contact us directly at (777-777-7777) during business hours. Timely notice helps us serve all clients efficiently.

Thank you for choosing Fellow Barber Co.. We look forward to providing you with exceptional service and appreciate your adherence to our policies.